Quick help from your site
Atlas reads connected public pages during setup and uses that information to answer visitor questions. When the site changes, its owner can refresh the information.
ATLAS FOR YOUR WEBSITE
Meet Web AI.
A helpful AI assistant for the people visiting your website, with a human team close by when they need one.
Web AI brings Atlas to your site so visitors can ask questions in everyday language and get answers grounded in your public website information.
Try it on Avenfora: open the chat bubble at the lower right of this page to ask Atlas about the site.
01 · TODAYAtlas answers
Visitors ask about the website and get a helpful response.
02 · IN DEVELOPMENTAtlas checks with your team
When it needs help, Atlas can send a specific question to your team while keeping the visitor informed.
03 · IN DEVELOPMENTYour team replies. Atlas follows through.
A teammate can answer without taking over, take over the conversation, then return it to Atlas when ready.
ONE CHAT, CLEAR STATES
Help that can move
at the visitor’s pace.
The goal is one continuous website conversation: Atlas answering, Atlas checking with the team, or a person replying. A handoff should feel like a natural next step, not a new support channel.
A focused question for staff
If Atlas cannot answer confidently, it can ask your team about that visitor’s question. A teammate can send guidance back without taking over the whole conversation.
Human help when it matters
A teammate can take over the conversation and later hand it back to Atlas, keeping the visitor’s context in one place.
PRIVACY IS PART OF WEB AI
Protected in transit.
Clear about AI.
Web AI encrypts messages in the visitor’s browser before sending them to Atlas. An isolated Atlas service decrypts messages to process the request, and the selected AI provider receives the content needed to answer. Replies and saved chat history are encrypted in the browser.
Encrypted messages
Messages and replies are encrypted in the browser for their trip to and from Atlas.
Isolated AI processing
The service decrypts a message for the requested processing. The chosen AI provider receives the information needed to produce an answer.
One team, shared context
When team handoff becomes available, access will follow the website team’s permissions and the visitor’s consent choices.